Shipping policy

Last Updated: July 2026

At Flashly, we're committed to delivering your order quickly, safely, and hassle-free. Every product is carefully packed to ensure it reaches you in perfect condition.

Shipping Coverage

We currently ship across India through our trusted courier partners.

We are continuously expanding our delivery network to serve more locations.

Order Processing

  • Orders are processed within 24–48 business hours after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, launches, or promotional sales, processing times may be slightly longer.

Estimated Delivery Time

Location Estimated Delivery
Metro Cities 2–5 Business Days
Tier 2 & Tier 3 Cities 3–7 Business Days
Remote Locations 5–10 Business Days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders across India.
  • A nominal shipping fee may apply to Cash on Delivery (COD) orders, where applicable.
  • Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation via Email and/or SMS.
  • A tracking link to monitor your shipment in real time.

If you do not receive tracking details within 48 hours of placing your order, please contact our support team.

Cash on Delivery (COD)

  • Cash on Delivery is available in selected serviceable PIN codes.
  • Flashly reserves the right to disable COD for certain locations or high-value orders based on courier serviceability.

Delivery Attempts

Our courier partners will make multiple delivery attempts before returning the package.

If delivery fails due to:

  • Incorrect shipping address
  • Customer unavailable
  • Refusal to accept the order

the shipment may be returned to our warehouse.

Additional shipping charges may apply for re-dispatch.

Address Changes

If you need to update your delivery address, please contact us as soon as possible after placing your order.

Address modifications cannot be guaranteed once the order has been packed or shipped.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  • Do not accept the package if possible.
  • Take clear photographs of the package.
  • Contact Flashly Support within 24 hours of delivery.

We'll investigate the issue and provide an appropriate resolution.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Courier operational delays
  • High order volumes during sales or festive seasons

We appreciate your patience in such situations.

International Shipping

At present, Flashly ships only within India.

International shipping will be introduced soon.

Need Help?

If you have any questions regarding your shipment, please reach out to our customer support team.

Email: support@flashly.co.in

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)

Thank you for choosing Flashly. We look forward to delivering innovation right to your doorstep.